Kristin Cappuccio

Kristin CappuccioDesigner at AgencyAnalytics

I turn complex, data-rich, and AI-powered products across fintech and B2B SaaS into experiences people can understand, trust, and act on.

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Selected work

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AgencyAnalytics

Designing AI-powered reporting

Reimagining how agencies create client-ready reports through a faster, AI-guided experience.

AI product designAnalyticsReportingB2B SaaS
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The existing report-building workflow required users to manually select, configure, and organize data for each client.
AgencyAnalytics

Leading an AI-native UX practice

How I helped designers move from isolated AI experiments toward a shared, repeatable practice, building team confidence, strengthening collaboration with Engineering, and creating a clearer path from idea to implementation.

UX leadershipTeam mentorshipAI advocacyPractice building
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The AI-native design practice connecting tools, people, and workflows.
The AI-native design practice connecting tools, people, and workflows.
Moneris

Redesigning merchant onboarding to unlock digital growth

How I led the research-driven redesign of a high-friction, 13-page merchant application, aligned partners across the business, and increased digital conversion from 0.16% to 2.9%.

UX leadershipGrowth strategyResearchFintech
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A visual overview of the merchant onboarding redesign, from application to activation.
A visual overview of the merchant onboarding redesign, from application to activation.
Moneris

Unifying the Moneris merchant experience

Consolidating two fragmented legacy platforms into one scalable portal for billing, invoicing, transactions, and account management.

Product strategyPlatform designDesign systemsEnterprise UX
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The Moneris merchant portal dashboard in context.
The Moneris merchant portal dashboard in context.
Moneris

Building Moneris’s first design system

Creating a shared foundation for consistency, accessibility, and faster product delivery across a fragmented fintech ecosystem.

Design systemsAccessibilityGovernanceCollaboration
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A visual overview of the Moneris design system foundations and component language.
A visual overview of the Moneris design system foundations and component language.

How I work

  1. 01

    Set the direction

    Turn customer insight, product data, and business priorities into a focused strategy teams can align around.

  2. 02

    Accelerate the path forward

    Use systems thinking and AI-powered prototyping to explore faster, test earlier, and move from ambiguity to confident decisions.

  3. 03

    Drive measurable impact

    Connect design decisions to adoption, efficiency, customer value, and business growth, then use what we learn to shape what comes next.